| Course | |||||
|---|---|---|---|---|---|
 | $99.00 Front Desk Administration / Patient Experience HIPAA violations can have serious consequences for both dental clinic owners and individual staff members. In this course, the dental office staff obtains the information needed to ensure compliance with HIPAA regulations. This is a beginning... | ||||
 | $99.00 Front Desk Administration / Patient Experience According to Forbes magazine, “if front line employees–who arguably have the greatest impact on customer experience–don’t have the ongoing training needed to do their jobs effectively, they might disengage, which can lead to decreased... | ||||
 | $99.00 Front Desk Administration / Patient Experience The impression made by dental office staff is crucial to building patient trust and confidence in your practice. Well-trained front desk staff is instrumental in patient retention. In this customer service training, staff master the verbal and... | ||||
 | $99.00 Front Desk Administration / Patient Experience As the adage goes, “You only get one chance to make an excellent first impression.” Acquiring new patients is crucial to maintaining and growing dental practice revenue, and front office staff provides prospective patients’ first encounter... | ||||
 | $99.00 Front Desk Administration / Patient Experience Are front office staff handling common phone and in-person interactions with patients in a consistent way? Are they using language that yields the best results for the practice? In this customer service course, dental office staff master the key... | ||||
 | $99.00 Front Desk Administration / Patient Experience More than 60 million immigrants live in the U.S. We do not doubt that you see this number reflected in the composition of your patient population. However, a few staff receives training on how to interact with non-native speakers of English to... | ||||
 | $99.00 Front Desk Administration / Scheduling Looking for ways to work smarter, not harder? You may be surprised by the significant impact that optimal scheduling can have on your dental clinic’s production, revenue, and efficiency. In this dental office training course, discover... | ||||
 | $99.00 Front Desk Administration / Scheduling Looking for ways to meet clinic revenue goals? Consider block scheduling—a tested, proven approach to increase production and revenue. Block scheduling helps move you toward your clinic’s revenue goals by ensuring time in the schedule for... | ||||
 | $99.00 Front Desk Administration / Insurance Verification & Billing Are you and your team well-versed in best practices to maximize collections? When dental practice staff is trained in optimal billing and insurance procedures, the clinic can garner more income each month to maintain a healthy cash flow. In this... | ||||
 | $99.00 Front Desk Administration / Insurance Verification & Billing Handling insurance and billing can be daunting for dental office staff—especially new employees. But getting it right is crucial to the business success of a clinic. Insufficient staff training and less-than-optimal systems can impact the... |
