Course
Communicating Effectively With Patients Who Are Non-Native Speakers of English (99)
$99.00
Patient Experience
Communicating Effectively With Patients Who Are Non-Native Speakers of English (99)
More than 60 million immigrants live in the U.S. We have no doubt that you see this number reflected in the composition of your patient population. However, few staff receive training in how to interact with non-native speakers of English in a...
Block Scheduling to Maximize Revenue
$99.00
Scheduling
Block Scheduling to Maximize Revenue
Looking for ways to meet clinic revenue goals? Consider block scheduling—a tested, proven approach to increase production and revenue. Block scheduling helps move you toward your clinic’s revenue goals by ensuring time in the schedule for...
Communication & Mindset: Essentials for a Successful Dental Practice
Practice Management
Communication & Mindset: Essentials for a Successful Dental Practice
Are you looking for new ideas to move your dental practice to the next level? You’ll be amazed by the transformational power of effective communication and the right mindset. In this course, we provide you and your staff with tips on...
Conveying a Welcoming, Professional Image
$99.00
Patient Experience
Conveying a Welcoming, Professional Image
The impression made by dental office staff is crucial to building patient trust and confidence in your practice. Well-trained front desk staff is instrumental in patient retention. In this customer service training, staff master the verbal and...
Cultivating a Winning Mindset: Habits for High Performance
$99.00
Personal Development
Cultivating a Winning Mindset: Habits for High Performance
High performers are typically happier with their lives and enjoy more professional success. Shifting to a positive mindset is a good foundation for becoming a high performer. Additionally, adopting proven habits can have a significant impact on...
Cultivating a Winning Mindset: Introduction
$99.00
Personal Development
Cultivating a Winning Mindset: Introduction
Continually learning and growing are keys to achieving your goals in life. Research shows that an individual’s mindset has a significant impact on the extent to which individuals are open to new challenges and committed to persisting even with...
Ensuring An Excellent New Patient Experience
$99.00
Patient Experience
Ensuring An Excellent New Patient Experience
As the old adage goes, “You only get one chance to make an excellent first impression.” Acquiring new patients is crucial to maintaining and growing dental practice revenue, and front office staff provide prospective patients’ first...
Ensuring Regulatory Compliance: HIPAA
$99.00
Practice Management
Ensuring Regulatory Compliance: HIPAA
HIPAA violations can have serious consequences for both dental clinic owners and individual staff members. In this course, dental office staff obtain the information needed to ensure compliance with HIPAA regulations. This is a beginning level...
Financial Management Best Practices for Dental Office Managers: Part 1
$99.00
Practice Management
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Insurance Verification & Billing
Financial Management Best Practices for Dental Office Managers: Part 1
Are you confident that your dental practice is managing finances optimally? If there’s one area that deserves your full attention it’s financial management. Most small business can’t afford to leave any money on the table. You want to be...
Financial Management Best Practices for Dental Office Managers: Part 2
$99.00
Practice Management
Financial Management Best Practices for Dental Office Managers: Part 2
Is your team equipped to provide a clear snapshot of where the practice is financially? Do you have an understanding of the strengths and weaknesses of your practice’s performance and how that’s impacting your finances? If not, this course...